Privacy Policy 

Overview

Tek-Oil Storage Terminals respects the privacy of visitors who use this website and people who contact us through our digital channels.

This Privacy Policy explains the types of information we may receive through the website, why that information may be used, how it may be handled and the choices available to individuals.

This policy applies to information collected through the Tek-Oil Storage Terminals website and related online enquiry channels. It does not replace privacy terms that may apply under a separate commercial, employment, supplier or contractual relationship with Tek-Oil.

Information We Collect

The information we receive depends on how you interact with the website.

Information you provide

When you contact Tek-Oil or submit an enquiry, you may provide:

• Your name
• Business or organisation name
• Telephone number and email address
• Country or location
• Subject of your enquiry
• Information contained within your message
• Other information you voluntarily provide

Visitors should avoid submitting confidential, commercially sensitive or unnecessary personal information through general website forms.

Technical information

When the website is accessed, certain technical information may be processed automatically by the website, hosting infrastructure or security systems. This may include:

• IP address, browser type and device type
• Operating system and referring website
• Pages requested and date and time of access
• General diagnostic information
• Security and error logs

The exact technical information available may depend on the website infrastructure and services being used.

How We Use Information

Information received through the website may be used to:

• Respond to enquiries and route them to the appropriate Tek-Oil contact
• Communicate with prospective or existing business contacts
• Maintain and secure the website
• Detect misuse, fraud or security threats
• Diagnose technical problems and understand general website performance
• Improve website functionality and content
• Maintain business and communication records
• Comply with applicable legal obligations
• Establish, exercise or defend legal rights where necessary

Tek-Oil does not need more personal information than is reasonably required for the relevant purpose.

Business Enquiries

Submitting an enquiry through this website does not create a contractual relationship with Tek-Oil.

Information submitted in connection with a storage, terminal, logistics, petroleum-product or other commercial enquiry may be used to understand the request and determine whether Tek-Oil can respond to the proposed business requirement. Commercial discussions may subsequently be governed by additional contractual, confidentiality or privacy provisions.

Legal Bases and Permitted Processing

Where applicable privacy law requires a legal basis for processing personal information, processing may take place because:

• An individual has provided consent
• Processing is necessary to respond to a request
• Processing is connected with steps requested before entering into a contract
• Processing is necessary for legitimate business interests that do not override applicable individual rights
• Processing is necessary to comply with legal obligations
• Processing is necessary to establish, exercise or defend legal claims

The appropriate basis depends on the circumstances and applicable law.

Cookies and Similar Technologies

The website uses browser storage to remember a visitor's cookie preferences. It does not currently use optional analytics, functional or marketing technologies.

Where optional technology is introduced and consent is required by applicable law, it will remain inactive until the visitor makes an appropriate choice. Additional information is available in the Tek-Oil Cookie Policy.

Sharing Information

Tek-Oil may disclose information where reasonably necessary to organisations that support operation of the website or handling of an enquiry. Depending on the services actually used, these may include website hosting providers, IT and cybersecurity providers, communications providers, professional advisers and contractors supporting website operation.

Personal information may also be disclosed where required by applicable law, a lawful authority or legal proceedings, or where reasonably necessary to protect legitimate legal rights.

International Processing

Tek-Oil's activities and website are international in nature. Information submitted through the website may therefore be handled from or accessible in more than one country where Tek-Oil operates or where relevant service infrastructure is located.

Where applicable law imposes requirements on international transfers of personal information, appropriate measures will be applied to those transfers.

Data Retention

Personal information is retained for as long as reasonably necessary for the purpose for which it was collected, including responding to an enquiry, maintaining necessary business records, resolving disputes, meeting legal obligations and maintaining website and information security.

Different categories of information may require different retention periods.

Information Security

Tek-Oil takes reasonable organisational and technical measures intended to protect information handled through its website. However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure.

Visitors should use appropriate care when deciding what information to submit electronically.

Your Privacy Choices

Depending on where you live and the privacy law that applies, you may have rights relating to your personal information, including the ability to:

• Request access to personal information
• Ask for inaccurate information to be corrected
• Request deletion where the law provides that right
• Object to or restrict certain processing
• Withdraw consent where processing relies upon consent
• Request information about how personal information has been used
• Exercise other rights provided by applicable privacy law

These rights are not absolute and may be subject to lawful exceptions. Tek-Oil may take reasonable steps to verify the identity of a person making a request before disclosing or changing personal information.

Third-Party Websites

The website may contain links to external websites. Tek-Oil does not control the privacy practices or content of independent third-party websites. Visitors should review the privacy information provided by the relevant third party before submitting personal information to those services.

Children's Privacy

The Tek-Oil website is intended for business and general corporate information and is not directed toward children. Tek-Oil does not intentionally use the website to solicit personal information from children.

Changes to This Privacy Policy

Tek-Oil may update this Privacy Policy when website functionality, business practices, legal requirements or privacy practices change. The date shown at the beginning of the policy indicates when the current version was last updated.

Contact Regarding Privacy